What do I do if I am missing an item or receive the wrong item in my order?
We are sorry to hear that you are missing an item or received the wrong item in your order! Please reach out to our team at hello@rozhair.com as soon as possible so that we can help you.
Include any documentation of the incorrect or missing item(s). Please double-check your shipping confirmation for additional tracking in the event that your order was split into two shipments.
We'll work on processing any replacements or refunds as soon as possible!
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Our team replies within one business day — usually much sooner.